This course provides a practical understanding of product governance and its role in achieving fair customer outcomes. It explores TCF, conduct risk and the developing COFI framework, with a focus on target markets, product design and distribution, customer suitability, post-sale monitoring, governance and accountability. Learners will gain practical insight into identifying product-governance risks and using customer-outcome information to support effective product review and continuous improvement.
 
This course will be available for completion from 27 July 2026 to 26 July 2027.
 
This course value is 1.5 CPD points